Returns and Exchanges
If unsatisfied with your purchase, returns and exchanges are available within 14 days of receiving the item(s).
Please contact us within 14 days of receipt at firstname.lastname@example.org with your order number and reason for the return to begin the return/exchange process.
After your return approval, We will email you a shipping label to use to return your item. Once the item is received back in our stockroom, you will receive your refund or your exchange item will be shipped out.
Items must be unworn, unwashed, and unaltered to be eligible for returns and exchanges.
If returning an item after 14 days...
Refunds are no longer accepted after 14 days... but you will receive a store credit which will be valid for one full year after it's activation. After your return approval, you will be emailed a shipping label to use to return your item. Once the item is received back in our stockroom, you will be emailed your store credit gift card.
Items marked final sale are not eligible for returns but may be exchanged for another size if needed. Subject to availability.
Special order items are not returnable and non-refundable. If there is an issue please contact us at email@example.com as we would be happy to assist to make sure you are 100% satisfied with your Victoria Wright piece!
Further Questions? Email us for answers: firstname.lastname@example.org